We ring in the new year (pronounced “twenty-eleven”) by pondering the “homeless-announcer-guy-with-the-‘golden-voice’” phenomenon and taking callers a-plenty. The Idea Guy and Vlad offer their services. City workers Toucan and Charlie heatedly tell us know how the snow job’s going. Then, it’s a rocky road to play the pajama game with Mr. Patel. Thanks to Steven Reines and Hans Chew.